March 23, 2021
You are a wedding designer. When a bride and a groom contact you, you instantly know everything they have posted in their social media feeds for the last decade — where they vacation, what their pets are, where they like to eat, who their friends are, their politics, their family. You also know what every […]
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March 17, 2021
“Nobody cares the way I do.” “It is so frustrating that they do not just stop and think.” “If the client knew about this, my reputation would be ruined.” This post is about employees — full-time, part-time, intern, digital or in office. And to be even more specific, we are talking about micro-firms with, let […]
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